Shipping

Orders are prepared and shipped within 7 business days.

Italy

Complimentary shipping is offered on orders above €150.

A shipping fee of €12 applies to orders below this amount.

International

International orders are shipped at a flat rate of €20.

Delivery times vary depending on destination.

Returns

Returns may be requested within 30 days of delivery.

Items must be returned unused, in their original condition and packaging, together with proof of purchase.

To initiate a return, please contact:

hello@boyo.it

Returns should be sent to:

Studio Boyo

Piazza Pasolini 2

20159 Milan, Italy

Damaged Items

Please inspect your order upon arrival and notify us promptly if an item is damaged or incorrect so we may assist you.

Exchanges

To exchange an item, please return the original product and place a new order separately.

European Union — Right of Withdrawal

Customers within the European Union may cancel or return their order within 14 days of receipt, in accordance with EU consumer regulations.

Refunds

Refunds are issued to the original payment method once the returned item has been received and approved. Processing times may vary depending on your payment provider.